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User centered design

Usability, Information Architecture and User Experience design

Usability, Information Architecture (IA) and User Experience design (UX) are fundamental aspects of any web solution, and PreviousNext has deep expertise with these disciplines.

In today's multi-device environment, IA is no longer just about segmenting, positioning and linking your content. At PreviousNext, we devise comprehensive IA strategies that service multiple stakeholder views, social network stream integrations, location based intelligence, and other data touchpoint considerations.

Our approach to UX design combines a respect for established layout and interaction conventions with a desire to innovate in ways that enhance the specific brand values of our clients in the context of leveraging the power Drupal can provide. We also strive to deliver a consistent user experience across website, email, and mobile interfaces.

Please contact the PreviousNext team if you'd like to find out more about this solution.

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Service NSW

In late 2012 Service NSW was established to provide a unified approach to customer service by the New South Wales government. This included new branding, building dedicated customer service centres and call centres, and the development of a digital services portal.

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State Library of South Australia

The State Library of South Australia is the state's largest public reference library with a collection focused on South Australian information and general reference material for information and research purposes. The library engaged PreviousNext to research their customers' needs and then design a new modern, engaging and accessible website in Drupal 8.

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ICPEN

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ANSTO Teaser

ANSTO: Drupal 8 Website

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Charles Darwin University: CMS Build

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