User centered design

In late 2012 Service NSW was established to provide a unified approach to customer service by the New South Wales government. This included new branding, building dedicated customer service centres and call centres, and the development of a digital services portal.

The State Library of South Australia is the state's largest public reference library with a collection focused on South Australian information and general reference material for information and research purposes. The library engaged PreviousNext to research their customers' needs and then design a new modern, engaging and accessible website in Drupal 8.

In early 2017, PreviousNext were engaged by the Australian Competition & Consumer Commission (ACCC) for the redevelopment of the International Consumer Protection and Enforcement Network (ICPEN) website. ICPEN is a membership organisation consisting of consumer protection law enforcement authorities from over 60 countries, encouraging global cooperation aimed at combating fraudulent, deceptive, and unfair trading practices that affect consumers around the world. 

Australian Nuclear Science and Technology Organisation (ANSTO) is the country's premier nuclear science facility. As one of Australia’s largest public research organisations, ANSTO is recognised as an international leader in nuclear science, technology and research. In early 2018, ANSTO engaged PreviousNext for the development of a new website on the Drupal 8 platform.
 

A new world university built on social justice, sustainability, creativity and collective effort, Charles Darwin University is committed to bringing people together to use knowledge to shape the future and has more than 24,000 students spread across 11 campuses and centres in the Northern Territory, Melbourne, Sydney and online. In September 2017, Charles Darwin University engaged PreviousNext for the redesign and Drupal 8 development of their existing website.