Case Studies

In late 2012 Service NSW was established to provide a unified approach to customer service by the New South Wales government. This included new branding, building dedicated customer service centres and call centres, and the development of a digital services portal.

The Agency (ADHA) wanted to reposition itself to better support the needs of all Australians. We were approached to engage target users of the website in order to test and validate assumptions and provide recommendations for a new website. The outcome would more fully represent ADHA's vision, direction and Digital Strategy.

The State Library of South Australia is the state's largest public reference library with a collection focused on South Australian information and general reference material for information and research purposes. The library engaged PreviousNext to research their customers' needs and then design a new modern, engaging and accessible website in Drupal 8.

ANSTO is one of Australia’s largest public research organisations working to find solutions to some of the biggest questions in science. To coincide with their brand relaunch in 2018, PreviousNext was engaged to design and deliver their new website built on Drupal 8.

In early 2017, PreviousNext were engaged by the Australian Competition & Consumer Commission (ACCC) for the redevelopment of the International Consumer Protection and Enforcement Network (ICPEN) website. ICPEN is a membership organisation consisting of consumer protection law enforcement authorities from over 60 countries, encouraging global cooperation aimed at combating fraudulent, deceptive, and unfair trading practices that affect consumers around the world. 

Australian Nuclear Science and Technology Organisation (ANSTO) is the country's premier nuclear science facility. As one of Australia’s largest public research organisations, ANSTO is recognised as an international leader in nuclear science, technology and research. In early 2018, ANSTO engaged PreviousNext for the development of a new website on the Drupal 8 platform.
 

In continuation of a longstanding engagement,  PreviousNext were invited by the University of Technology, Sydney, to redesign their website and upgrade from Drupal 7 to Drupal 8.

A new world university built on social justice, sustainability, creativity and collective effort, Charles Darwin University is committed to bringing people together to use knowledge to shape the future and has more than 24,000 students spread across 11 campuses and centres in the Northern Territory, Melbourne, Sydney and online. In September 2017, Charles Darwin University engaged PreviousNext for the redesign and Drupal 8 development of their existing website.

When you have a full-time job or a family, finding time to study can be a real challenge. For many of its courses, Charles Darwin University (CDU) provides online learning options which affords students the flexibility to study however it suits them. PreviousNext was engaged to develop a comprehensive User Experience strategy and design to complement our Drupal CMS services for CDU with the goal to enhance how site visitors find information and sign up for courses.

Transport for NSW is responsible for planning, strategy, policy and procurement across all modes of transport in NSW including roads, rail, ferries and light rail.  In late 2016 PreviousNext was engaged as the department's Drupal build partner to develop a new Drupal 8 platform that consolidates myriad websites across the organisation.