Australian Law Reform Commission
We worked with the Australian Law Reform Commission to create a Drupal website that helped them actively engage with the public online. The new website incorporated social media tools such as blogs, online submissions, secure collaboration areas, Twitter feeds, RSS and forums.
- Client
- Australian Law Reform Commission
- Service types
- Drupal and Web Development
The solutions
To make public engagement flourish, we used Drupal and ensured the new website incorporated social media tools such as blogs, online submissions, secure collaboration areas, Twitter feeds, RSS and forums.
The aim was for these tools to facilitate a three-way information flow between the ALRC, its primary stakeholders and the general public.
The results
Internally, the ease of maintaining the website was dramatically enhanced by implementing Drupal. Many complex functions were automated, and an e-commerce store allowed ALRC reports to be purchased online.
For website users, the new site is now highly compliant with the Web Content Accessibility Guidelines (WCAG 2.0) for sight, hearing and mobility-impaired users. The huge volume of content is also more easily browsed or searched, and the Web 2.0 collaboration features mean the ALRC could play a greater role in open government every day.
Since launching in late August 2010, the new ALRC website has averaged 100,000 page views per month – a 60% increase from the old site, with a tenfold increase in user engagement.