Department of Communications: Website redevelopment

In early 2015, we developed the Department of Communication's new website using Drupal.

Client: The Department of Communications
Industry: Drupal & GovCMS for government websites in Australia
Service types: Drupal and Web Development

Context

The Australian Government Department of Communications (DoC) was focused on developing a more cohesive communications strategy to enhance the way people engage with and access its information. They also wanted to migrate from their legacy CMS platform to Drupal.

Their aim was to streamline their content publication workflow and consolidate all the sites under their control, seeking an outcome that would enable an easy content editing experience. This would empower all staff to create and edit content without relying too heavily on the DoC internal web publishing team.

The solutions

To achieve a solution that would be intuitive and flexible, we architected the new site using the forked version of the aGov Drupal distribution for GovCMS, migrating the main DoC website and several sub-sites into a single hosting platform.

Based on a customised version of the default theme, the new site provides a content management interface that makes it easy for site editors to procedd large volumes of content updates faster. It also includes specialised functionality for community consultation and feedback.

The results

In light of new guidelines drawn up by the Digital Transformation Office, the DoC website highlights a shift in the Australian Government’s approach to digital-first services. This outward shift in thinking demonstrates a more agile approach to project development and an embracing of open source technologies.

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